Sony PlayStation Network Will Be Down for 13 Hours on Monday

The Sony PlayStation Network will be down for thirteen hours on Monday, although most of the downtime will take place during work hours.

Sony said Sunday that the PSN will be down for routine scheduled maintenance beginning at 6:00 am PDT/ 9:00 am EDT, lasting roughly 13 hours. The network should be back up and running by 7:00pm PDT/10:00 pm EDT, Sony said.

That means that the users won’t be able to access the PlayStation Store, PlayStation Home, Account Management or play online, Sony said. Sony said that it would publish a notice to its Twitter feed letting users known when the PlayStation Network was back online.

Sony made the announcement on Sunday via a blog post. The company also noted that PSN enabled websites will not be able to service users, including the PlayStation.com site that served up the blog post. Interestingly, Sony referred to the “PlayStation Network,” when in February it said that it would rename PSN accounts Sony Entertainment Network accounts.

Sony outages are a sensitive subject with many gamers, since its PlayStation Network branding took a beating last year, when the network went down for several weeks after a massive hack. The post was authored by Matthew Harper, who said that he was part of the “recently-formed PlayStation Digital Platforms Community Management team”. That team was formed, in part, to give Sony users more information about the inner workings of the PlayStation Network, he said.

Unfortunately, Harper was unable to explain why Sony required 13 hours for “routine maintenance”.

“I continue to be amazed at how shockingly poorly you guys handle ‘scheduled maintenance’,” One user, “BadFlounder,” complained. “As an Exchange Admin myself I’d love to see the look on my customer’s faces when I tell them we are taking email offline for 13 hours at a time every few weeks. Completely unacceptable. Step your game up Sony.”

Harper, however, said he had no more information to share.

“We absolutely understand that the community wants more information than we’ve been able to provide in this post,” he wrote. “Part of my job is to make sure that the lines of communication are open between our users and PlayStation. While I don’t have more details to share at this time regarding the downtime, I will certainly work to include more info in future posts.”

Harper did note, however, that there was “no ideal time” to take down the PSN for maintenance, as it was a global service. Sony picked Monday as an ideal time, as opposed to a weekend, when many more users would be playing games on its service, he said.